Urgent Help

NHS Medical Problem Helpline

Phone: 111

For non-emergency advice

Police Non Emergency Number

Phone: 101

For non-emergency advice

Mind Info Line

Phone: 0300 123 3393

Provides information on a range of topics from types of mental health problems, where to get help, medication and alternative treatments, alongside advocacy.
National Number which operates between 9am to 6pm, Monday to Friday (except bank holidays)


Phone: 116 123

Freephone number 24/7, 354 days a year. A listening service where they can talk you through troubles, concerns and worries.

Community Advice & Listening Line (C.A.L.L)

Phone: 0800 132737

Community Advice & Listening Line gives support and information to those suffering from mental health conditions, their relatives and friends. 24/7 365 days a year.

Nant Y Glyn (Colwyn Bay)

Aberconwy Domestic Abuse Service

Phone: 01492 872992

Local support for those suffering from domestic abuse.


Offers support for men in crisis.

Phone: 0800 58 58 58 (5pm – midnight, 365 days a year) or use webchat


Papyrus is the UK charity for the prevention of young suicide.

Phone: 0800 068 4141 (9am – 10pm weekdays & 2pm – 10pm weekends and bank holidays)


24/7 texting service for anyone in a crisis, anywhere, anytime.

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