Accessibility Statement

Website

Conwy Mind is committed to being accessible to the widest possible audience. We are actively working to ensure that our website is accessible to people of all abilities.

If you experience any problems accessing the site, please get in touch.

info@conwymind.org.uk

01492 879907

Services and Premises

We are working to provide our services in a choice of ways to increase accessibility:

  • Face to face services based in community venues in local communities. Where possible, we will try to offer services in accessible venues, close to public transport routes.
  • Telephone and video conferencing (Zoom/Teams) is offered for all our services.

We are working to offer our services in evenings or weekends as well as during office/school hours to increase accessibility. Our counselling service is currently offered in evenings and over the weekend.

Our office is accessible to wheelchairs and mobility scooters, with a lift available to the first floor. Our office is 100 meters from a bus stop (Number 12) and half a mile from the train station.

Fully trained and registered assistance dogs are welcome in our offices and at services offered in community settings.

Our leaflets are available in Welsh language. Some guides and course materials are not available in Welsh language currently but we are working to add accessible options to the website via audio and video soon.

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