This is a worrying time and you may be finding Coronavirus and the impact on your life difficult or stressful, but it’s important to know that there are still things you can do to maintain your wellbeing.

We have included some suggestions and links below to support you with this. 

All of these offer online or phone support.

Local support

To raise concerns about the welfare of a resident, please contact the Single Point of Access (SPOA) on 0300 456 1111.

Out of Hours emergencies – 0300 123 3079.

Adult Social Services – 0300 456 1111.

Children & Family Social Services – 01492 575111.

Education Services – email

General Enquiries – 01492 574000

CAB – 01745 828705 / 01492 863600 or email

Conwy Libraries – E books and audiobooks

Online and telephone support

Mental Health Foundation – looking after your mental health during Coronavirus outbreak

OCD UK – OCD and Coronavirus survival tips

Mind – Coronavirus and your wellbeing

Age Cymru

Anyone over 70 in Wales can register with Age Cymru, free of charge to receive a regular telephone call from the charity in English or Welsh.  

Call Age Cymru advice number 08000 223 444 or email


The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year.

Helpline – 0800 4 70 80 90

Carer’s UK

Carer’s UK – looking after your health 

Helpline – 0808 808 7777 (Mondays & Tuesdays, 10am – 4pm) or email

What can you do?

Mindfulness and Meditation

anxiety UK – breathing and relaxation guide

Bangor University mindfulness

action for happiness

Be active

Fitness Blender – free home workouts

NHS – 10 minute workouts

NHS – Active 10 – walking


Open University – Open Learn

Vision 2 Learn – free online courses

Chatterpack – links to free museum tours and online learning

Keep in Touch

BBC – Ways of staying social online

Mind – Elefriends

Netflix party- link up and watch with friends online

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